Analytics

Your clinic’s performance. Visible in real time.

MCM Analytics turns your operational data into actionable indicators — activity, billing, patient flow, and quality metrics across all services in a single dashboard.

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How it works

01

Connect your data sources

Analytics draws live data from all active MCM modules: Reception, CARE, CORE, HSM, RIS/LIS. No manual export. No spreadsheets. The dashboard updates as events happen.

02

Monitor daily activity

Track appointment volumes, patient flow, waiting times, admission and discharge rates, and service utilisation in real time. The operational pulse of your facility at a glance.

03

Analyse billing and revenue

Invoices issued, payments collected, outstanding amounts, revenue per service, and payer mix. Financial performance visible without opening the accounting module.

04

Report on quality indicators

Configurable quality indicators: readmission rates, patient satisfaction, average consultation duration, no-show rates, and custom KPIs defined by the facility.

Key features

Real-time operational dashboard

Live view of appointment volumes, bed occupancy, patient flow, and service utilisation. Updated as events are recorded across all modules. No manual refresh.

Billing and revenue reporting

Revenue by service, payment method, payer, and period. Outstanding invoice tracking. Financial indicators alongside clinical activity data.

Customisable KPIs

Dashboards configured to your facility’s own indicators. Specialty-specific views, comparison periods, and threshold alerts. Your metrics, your format.

Exportable reports

Scheduled or on-demand reports exportable for management review, regulatory reporting, or board presentations. Data stays in your control.

Natively connected to MCM

Everything connected — no re-entry, no broken flows.

Who is it for?

🏥

Medical Directors

Quality and performance

💼

Finance Managers

Revenue reporting

📊

Operations Managers

Activity monitoring

Frequently asked questions

Does Analytics require data export from other modules?

No. Analytics draws live data directly from all active MCM modules. There is no manual export, no ETL process, and no spreadsheet to maintain.

Can dashboards be customised per specialty or service?

Yes. Dashboards are configurable per service, specialty, and user role. A gynaecology head of service sees different indicators than the CFO or the hospital director.

How far back does historical data go?

Analytics includes all historical data from the day MCM was deployed. Comparison periods are configurable: daily, weekly, monthly, quarterly, or year-over-year.

Can reports be scheduled automatically?

Yes. Reports can be configured to run automatically at set intervals and delivered to designated recipients. Useful for weekly management reports or monthly board packs.

MCM Analytics for your facility

Request a demo showing your facility’s own data.

Request a Demo