MCM Academy delivers structured onboarding, role-based training programmes, and module certifications — so every user knows their workflows and your system delivers its full value from day one.
Request a DemoEach user profile (receptionist, nurse, physician, billing agent, administrator) follows a role-specific onboarding track. The right training for the right person, from day one.
Hands-on training for each MCM module in a sandbox environment. Users practice real workflows without affecting live data. Training progress tracked centrally.
Users complete assessments at the end of each module training. Passing generates a role-and-module certification. Management can see the certification status of their entire team.
When MCM releases new features, Academy releases the corresponding training update. Users are notified of new training relevant to their role. No one misses a change.
Separate training tracks for each user role: receptionist, nurse, physician, billing, administrator. Each track covers only the workflows relevant to that role. No wasted time.
Users train in a sandbox that mirrors the live system. Real workflows, real scenarios, no risk to production data. Confidence before going live.
Module certifications issued on successful completion. Management dashboard shows training completion and certification status across the entire team.
Training content updated with every MCM release. Users notified of new training relevant to their role. The Academy keeps pace with the product.
Everything connected — no re-entry, no broken flows.
Role-based onboarding
Team progress tracking
Deployment management
Academy is part of the MCM platform. Access and scope depend on your subscription plan. Contact the MCM team for details specific to your contract.
Onboarding duration varies by role and module coverage. A receptionist track typically completes in a few hours. Clinical user tracks are longer. All are self-paced.
Yes. The management dashboard in Academy shows training completion and certification status for every user in the facility. Export for HR records is supported.
Academy releases the corresponding training module alongside the feature. Users with the relevant role are notified automatically. Training is available before or at the time of rollout.
